Frequently Asked Questions

The stipulated 10A will typically allow customers to use at least 10 CFL lights (60Watts), fridge, television, and decoder. Customers can also check how much they are using by pressing 864 then ENTER and scrolling down until they see the figure with amps.
Customers are expected to limit their load, especially during peak periods of 6-10AM & 6-10PM to a maximum of 10 Amps (typically10 CFL lights (60Watts), fridge, television, and decoder)
Reduce your load to 10 Amps (typically 10 CFL lights (60Watts), fridge, television, and decoder). Disconnected customer loads will be reviewed on intervals of 1 hour, and those reduced to levels below 10A will be restored.
There is no damage to property anticipated during program, however customers are advised to use adaptors with surge protection to protect their appliances.
If it is a generator, the isolator should be on the OFF position and be manually restored to BPC supply after the load management period of 4 hours.
The customer may call BPC at its Contact Centre number of 16266 or SMS to 77 110 000 or 74 600 900
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