Frequently Asked Questions2025-06-19T20:04:19+02:00

Frequently Asked Questions

How do I know which appliances can be accommodated within the 10 Amps allowed during Load Management?2025-04-02T23:25:22+02:00

The stipulated 10A will typically allow customers to use at least 10 CFL lights (60Watts), fridge, television, and decoder. Customers can also check how much they are using by pressing 864 then ENTER and scrolling down until they see the figure with amps.

What am I expected to do to prepare for Load Management?2025-04-02T23:24:21+02:00

Customers are expected to limit their load, especially during peak periods of 6-10AM & 6-10PM to a maximum of 10 Amps (typically10 CFL lights (60Watts), fridge, television, and decoder)

What am I expected to do if my supply has been switched OFF because my load had been in excess of 10 Amps?2025-04-02T23:23:16+02:00

Reduce your load to 10 Amps (typically 10 CFL lights (60Watts), fridge, television, and decoder). Disconnected customer loads will be reviewed on intervals of 1 hour, and those reduced to levels below 10A will be restored.

Is there any risk to my appliances as a result of supplies being switched OFF during Load Management?2025-04-02T23:22:34+02:00

​There is no damage to property anticipated during program, however customers are advised to use adaptors with surge protection to protect their appliances.​

What should I do if I want to use my alternative power source (e.g. generator) during Load Management2025-04-02T23:21:29+02:00

​If it is a generator, the isolator should be on the OFF position and be manually restored to BPC supply after the load management period of 4 hours.

What should I do if normal supply is not restored at the end of the Load Management period?2025-04-02T23:20:11+02:00

The customer may call BPC at its Contact Centre number of 16266 or SMS to 77 110 000 or 74 600 900

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